When was the last time you were a customer and received the Ultimate Customer Experience? Can you even remember? I’ve received great service from companies that I know didn’t give a damn about my business. You have, too, I’ll wager. How did that happen? Here is one possible answer: an individual cared about customers and…
Whether you are a seasoned pro who has seen it all or a newer agent establishing your business, Done Deal! will help you understand the challenging context in which today’s negotiations take place—and how to guide your clients through one of the most important decisions they will ever make. Seller’s big pay day? Buyer’s bargain? Somewhere in…
Whether you’re an aspiring artist, a new college grad, or a seasoned professional, Scott Brickell’s The Business Behind the Song is a must-have handbook for helping you navigate the often-confusing, seemingly unapproachable world of the music industry. Drawing on his years of experience as a manager for numerous record-breaking artists and bands, Scott Brickell explains the nitty…
From underdog in life to starring in Discovery Channel’s Undercover Billionaire, Glenn Stearns is a rags-to-riches story that shows what can be accomplished with unbridled grit and fierce determination. Growing up in a low-income suburb of Baltimore, Maryland, Glenn Stearns attributes optimism, hope, hard work, and unforgettable mentors as the indelible influences that helped him break…
Never Be Afraid to Speak to a Group Again It’s been said that public speaking is the number one fear of most people, with death being second. “This means,” said comedian Jerry Seinfeld, “if you have to be at a funeral, you would rather be in the casket than doing the eulogy.” How can you…
The contemporary church faces a financial crisis of epic proportions. The reason is simple. While wealthier than any generation in history, many believers do not consider tithing or generosity to be part of their Christian lifestyle. Join the Giving Generation and discover— Why you feel poorer despite making more than ever. The simplest way to…
Who would have thought that one of the most popular childhood toys held so many of life’s answers. In The Little Red Wagon, prolific business leader and public servant Ron Simmons invites you to leave ordinary behind and glide into the richly meaningful life you were intended to live. From his humble beginnings in the rural…
Get a “safe” job. Work nine-to-five. Take out a mortgage. Invest in your 401(k). Then, forty years later, maybe you can retire at about that same mediocre standard of living. And then, you die. Most people call this the American dream. Joseph McCabe calls it the middle-class trap. But it’s a trap you can escape—if you’re willing to go to…
Do you yearn to achieve more? To make more? To do more? You are not alone. We are all drawn to the irresistible sensation of accomplishing great things and succeeding mightily. Yet despite our best efforts, ultimate success and joy can seem so elusive. Why? All too often we are running on autopilot, repeating past…
A rags to riches story about a young Venezuelan boy who chased his dreams and rose to success, founding a near billion-dollar company. Having grown up poor in Venezuela and without a high school diploma, Luis Urdaneta’s future did not look big or bright. Yet, a rebel since childhood, he did not let his circumstances…
A positive attitude, the ability to adapt to change, and the willingness to learn from failure . . . these are all good markers of a successful person. But what does it take to become a successful entrepreneur—someone who can create something out of nothing? Someone who can start from the bottom and work their…
A life-changing treatment is conquering auto-immune disorders—why doesn’t anyone know about it? Thirty-five years ago, Dr. Richard Burt began a journey to treat chronic autoimmune diseases as they’d never been treated before. Using a treatment originally developed for leukemia but modified to be more gentle—a one-time combination of immune targeting drugs followed by a transplant…